Furrytales pet

Refining site navigation, aesthetic, and engagement for pet owners.

Furrytales Pet website redesign overview

PROBLEM

Furrytales Pet, a specialty pet treat company for cats and dogs is lacking brand consistency across its website and consistent engagement with their products.

SOLUTION

In three days, we improved navigation and visual cohesion across the Our Story, Contact Us, and FAQ pages, while adding email sign-up incentives and ambassador testimonials.

Design Process

Furrytales Pet visual-design direction

Competitor + Heuristic Analysis

I began by searching for existing local pet treat businesses and identified their strengths and weaknesses. I also ran a heuristic analysis of the current Furrytales Pet site.

Competitor Analysis

Redesigned Furrytales Pet homepage interface

Aesthetic Analysis

Redesigned Furrytales Pet product browsing interface

Heuristic Analysis

First Impressions 

Stating the benefits of signing up or registering. Clarity on homepage of where to go or what to do next. Clarity of the business proposition. Imagery, design or written information that support the proposition. Cues that show the website is current.

Information

  • Ability to quickly locate information.

  • Legibility of written information.

  • Photographic quality.

  • Conciseness of content.

  • Consistency of fonts, colours, icons, layout and links.

Trust and Persuasion

  • Help and assistance provided.

  • Ease of finding company contact details.

  • Content to remove apprehensions when providing personal information.

  • Persuasive social proof.

Moodboard

We created visual mood boards to align with the client's vision for a trendy, professional, and playful aesthetic that would resonate with their target audience.

Visual Style #1

Furrytales Pet Our Story page redesign

Visual Style #2

Furrytales Pet contact page redesign

Visual Style #3

Furrytales Pet FAQ page redesign

Low-Fidelity Sketches

My peers drafted sketches of our site pages, focusing on improving layout.

Email sign-up incentive design for Furrytales Pet
Email sign-up incentive design for Furrytales Pet

Email pop-up notification

Ambassador testimonial module for Furrytales Pet
Ambassador testimonial module for Furrytales Pet

Frequently asked questions page

Furrytales Pet navigation and visual-system detail
Furrytales Pet navigation and visual-system detail

Product page

Furrytales Pet mobile interface prototype
Furrytales Pet mobile interface prototype

Product page filter for easier product navigation

Furrytales Pet website layout detail
Furrytales Pet website layout detail

Contact Us & Our Story pages

Furrytales Pet interface improvement comparison
Furrytales Pet interface improvement comparison

Home page

Wireframes

Early iterations of key redesign elements included email pop-ups, FAQ sections, and Contact Us pages.

Furrytales Pet responsive page design
Furrytales Pet responsive page design

Email pop-up notification

Furrytales Pet content and social-proof layout
Furrytales Pet content and social-proof layout

Frequently asked questions page

Furrytales Pet website component detail
Furrytales Pet website component detail

Contact Us page

Higher-Fidelity Prototyping

Refined screens including colour palette and engaging visual elements.

Furrytales Pet interface prototype screen
Furrytales Pet interface prototype screen

Email pop-up notification

Furrytales Pet page design refinement
Furrytales Pet page design refinement

Frequently asked questions page

Furrytales Pet website interaction detail
Furrytales Pet website interaction detail

Contact Us page

Furrytales Pet content hierarchy design
Furrytales Pet content hierarchy design

Section of Our Story page

Final Prototype

A detailed overview of our design decisions for our final hackathon prototype.

Furrytales Pet responsive interface detail
Furrytales Pet responsive interface detail
Furrytales Pet email engagement design
Furrytales Pet email engagement design
Furrytales Pet testimonial and trust-building design
Furrytales Pet testimonial and trust-building design
Furrytales Pet final website redesign screen
Furrytales Pet final website redesign screen
Furrytales Pet website redesign documentation
Furrytales Pet final interface presentation

Expand and click through our interactive Figma prototype!

Reflection

This hackathon reinforced the importance of leadership in a team's success. I learned to adapt priorities based on client needs, as well as skill and time constraints. As a project manager, I effectively delegated tasks, monitored progress, and managed my own responsibilities. I ensured that our design aligned with the client’s needs and expectations while enhancing the overall user experience.

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